Privacy Policy

Last Updated: January 1, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Business information (company name, industry)
• Project details and requirements
• Communication records
• Website usage data through cookies

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Communicate with you about projects and inquiries
• Send updates and marketing materials (with consent)
• Analyze website performance and user behavior
• Comply with legal obligations

3. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Secure data storage solutions

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

6. Third-Party Disclosures

We may share your information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Business partners with your explicit consent

We never sell your personal data to third parties.

7. International Data Transfers

As a company operating in the Balkans and internationally, your data may be transferred to and processed in countries outside of your country of residence. We ensure appropriate safeguards are in place for such transfers.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@balnet.co
• By mail: BALNET LLC, [Your Business Address]
• Through our website: Contact Form

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